Elements and Performance Criteria
- Undertake secondary research on the history of specific leisure and recreation service(s)
- Organisational records are analysed for shifts impacting on the evolution of delivery for specific leisure and recreation service(s)
- External sources are researched for supplementary information
- Eras of leisure and influences are evaluated to determine their historical affect on the delivery of the service
- A timeline is developed and documented plotting service delivery establishment and historical events of significance impacting the evolution of the service
- Plan and prepare for primary research on the history of specific leisure and recreation service(s)
- Secondary research is evaluated to identify key groups or individuals who could provide first hand accounts of the service during events of significance
- Internal customers are consulted for advice on individuals or groups who could provide first hand accounts of the service during events of significance
- A primary research plan is developed outlining the process for individual and/or group interviews of selected key groups and individuals
- A framework of questions is developed to target areas of interest or areas where gaps exist in the researched history
- Suitable equipment, interview locations and other resources are determined in accordance with the primary research plan
- Conduct primary research on the history of specific leisure and recreation service(s)
- Selected key groups and individuals are approached for willingness to participate in process and interview dates secured in accordance with the primary research plan
- Recording equipment is set up and tested for operation prior to commencement of the interview
- The history research process is explained to the group or individual and their consent to record and use the information provided is obtained in accordance with the organisation's privacy policy and principles
- The framework of questions is posed to initiate the interview
- Notes are taken to identify additional questions and support the recording
- The interview process is managed to obtain anticipated and unanticipated information
- Transcribe and validate information
- Document and store history
- Recordings and transcripts are stored to maintain recording quality and satisfy organisational security and privacy requirements
- The history of the leisure and recreation service(s) is documented in accordance with organisational policies and procedures
- Information on the leisure and recreation service(s) history is utilised by the organisation in accordance with organisation's privacy policy